Meeting local needs for training, technical assistance, and research in transportation

Managing Employee Performance

Course Description:

Effective managers answer their employees’ questions around why, how, and what. Why is the work important? How is the work done? What are the expectations? Only after these three questions are answered can managers assess results. This course will provide information on how to increase motivation and employee engagement, types of training methods, how to set clear goals and expectations, and how to provide formal and informal feedback.

A required Roads Scholar Level II course.

Instructor: Emily Wilder

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