This course will provide participants with strategies and tools to help manage conflict in their lives. The course will include sections on Managing Self, Understanding Others, Adding to your Toolbox, and Practice of your real-world scenarios. Whether you're a member of a road crew or a superintendent this class will give you the tools to handle conflict effectively. Class participation is required.
- STOP Method
- Personality Types
- Shift T Empathy Exercise
- Four D’s of Disconnect
- Four Step Process
Instructor: Emily Wilder
Schedule an on-demand class by contacting email@example.com
We request that you cancel at least a week before a scheduled class. If someone from your agency can not attend a scheduled class, a replacement from your agency may attend in their place, as long as firstname.lastname@example.org is notified of the change.
If you have to cancel enrollment in a class, we offer a refund to your account depending on the cancellation date. Please see below for more details.
100% refund if you cancel 7 or more days before a class
50% refund if you cancel 3-6 days before a class
No refund if you cancel 0-2 days before a class
Absences due to extenuating circumstances will be handled on a case by case basis. Please email email@example.com with questions.
Select A Session
Sorry, there are no sessions currently available for this course at this time.