Meeting local needs for training, technical assistance, and research in transportation

RTAP Conflict Resolution

This course will provide participants with strategies and tools to help manage conflict in their lives. The course will include sections on: Managing Self, Understanding Others, Adding to your Toolbox, and Practice of your real-world scenarios. Whether you're a member of a road crew or a superintendent this class will give you the tools to handle conflict effectively. Class participation is required.

Cancelation Policy:

We request that you cancel at least a week before a scheduled class. If someone from your agency can not attend a scheduled class, a replacement from your agency may attend in their place, as long as is notified of the change. 

If you have to cancel enrollment in a class, we offer a refund to your account depending on the cancellation date. Please see below for more details.

100% refund if you cancel 7 or more days before a class

50% refund if you cancel 3-6 days before a class

No refund if you cancel 0-2 days before a class

Absences due to extenuating circumstances will be handled on a case by case basis. Please email with questions. 

Select A Session

Date Session Name Location  

Sorry, there are no sessions currently available for this course at this time.