Meeting local needs for training, technical assistance, and research in transportation

RTAP Managing Employee Performance

Effective managers answer their employees’ questions around why, how, and what. Why is the work important? How is the work done? What are the expectations? Only after these three questions are answered can managers assess results. This course will provide information on how to increase motivation and employee engagement, types of training methods, how to set clear goals and expectations, and how to provide formal and informal feedback.

Cancelation Policy:

We request that you cancel at least a week before a scheduled class. If someone from your agency can not attend a scheduled class, a replacement from your agency may attend in their place, as long as is notified of the change. 

If you have to cancel enrollment in a class, we offer a refund to your account depending on the cancellation date. Please see below for more details.

100% refund if you cancel 7 or more days before a class

50% refund if you cancel 3-6 days before a class

No refund if you cancel 0-2 days before a class

Absences due to extenuating circumstances will be handled on a case by case basis. Please email with questions. 

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Sorry, there are no sessions currently available for this course at this time.